The fine print,
in plain English.

Estimates & quotes

Quotes are based on the information you provide and a visual assessment of the vehicle. Significant differences in actual conditions (paint condition, prior coatings, contamination, size, or access) may require an updated quote before work begins.

Scheduling & weather

Mobile detailing is weather-dependent. We may reschedule for rain, extreme heat, or unsafe conditions without penalty. We will give you as much notice as possible.

Vehicle access & utilities

You agree to provide reasonable access to the vehicle and a safe work area. Our trucks are fully self-contained (water and power), but shade, a covered garage, or a level driveway is preferred for coating cures. If we arrive and the vehicle is inaccessible, a trip charge may apply.

Customer responsibilities

• Remove personal belongings and valuables from the vehicle prior to interior service.
• Disclose aftermarket paint, prior coatings, wraps, PPF, or known paint repairs.
• Disclose mechanical or electrical issues (leaks, non-working windows, dead batteries).
• Keep pets and children clear of the work area during service.

Pre-existing conditions

We are not responsible for damage caused by pre-existing conditions, including but not limited to failing clear coat, deep scratches through paint, prior body filler, aftermarket wraps or PPF lifting, cracked trim, or interior components weakened by age or sun. Some defects (etching through clear coat, oxidation past the base coat, permanent stains) may not fully come out.

Payment

Payment is due upon completion unless otherwise agreed in writing. We accept major credit cards, Zelle, cash, and ACH for fleet or commercial accounts. Past-due balances may accrue a 1.5% monthly service charge.

Cancellations

Please give at least 24 hours notice for cancellations or reschedules. Same-day cancellations may incur a trip fee.

Limitation of liability

To the fullest extent permitted by law, our total liability for any claim related to our services is limited to the amount paid for the specific job giving rise to the claim. We are not liable for indirect, incidental, or consequential damages.

Insurance

Black Card Detailing is licensed and insured. A certificate of insurance is available on request for commercial and fleet accounts.

Website use

Content on this website is provided for informational purposes. You may not copy, scrape, or republish substantial portions without our written permission.

Governing law

These Terms are governed by the laws of the State of California. Any disputes will be brought in the courts located in San Bernardino County, California.